Frequently Asked Questions
(FAQs)
What dry cleaning services do you offer?
At Mt. Scott Dry Cleaners, we provide comprehensive dry cleaning services for a variety of garments and textiles including shirts, suits, dresses, and delicate fabrics. We specialize in both regular and specialty items such as curtains/drapes and wedding dresses.
Do you offer any pick-up and delivery services?
Yes, we offer convenient pick-up and delivery services within Happy Valley to help you manage your dry cleaning needs without the need to visit our store. Contact us at (503) 777-5638 to schedule a pick-up.
Can you press and clean wedding gowns?
Absolutely! Wedding gowns are treated with the utmost care at Mt. Scott Dry Cleaners. We offer both cleaning and preservation services to ensure your gown is perfect for your big day and preserved beautifully for years to come.
What types of alterations can you do?
Our expert tailors handle everything from minor repairs and adjustments to major alterations. Whether you need a simple hem or a complete resize of your favorite outfit, we've got you covered.
How should I prepare my drapes for cleaning?
Please remove all hardware and accessories from your drapes before bringing them in for cleaning. If you’re unsure how to proceed, give us a call, and we can provide guidance based on the type of draperies you have.
Are there any clothing items you cannot clean?
While we strive to accommodate all cleaning requests, some items may require specialized care that goes beyond our capabilities. We recommend calling us in advance to discuss any garments or items that you believe may pose cleaning challenges.
How do you ensure the quality of your dry cleaning services?
Our team uses the latest techniques and the finest eco-friendly solvents to treat your garments. Each item is inspected before and after cleaning to ensure the highest quality standards are met.
What is your policy on damaged or lost items?
We take great care in handling all garments and items we receive. In the rare event of damage or loss, we assess the situation on a case-by-case basis and work with customers to find a satisfactory resolution, including compensation as per our policy terms.
How can I get a quote for your services?
For a detailed quote, please visit our store, call us at (503) 777-5638, or send us an email with specifics about the garments and services you require. We are more than happy to provide pricing and service details.
Do you offer any guarantees or warranties on your services?
Yes, we guarantee satisfaction with all our services. If you're not completely satisfied with the results, we are committed to reprocessing your item at no additional charge.
For more information or specific inquiries, please contact us. At Mt. Scott Dry Cleaners, we are dedicated to providing "Dry cleaning, Shirt Press, Alterations, Curtains/Drapes, Wedding Dresses & more!" with the utmost quality and care.
Join Our Family
Whether you need a regular cleaning service for your office attire or special care for your wedding gown, you can trust us to handle your garments with care. Visit us at our store or contact us at (503) 777-5638 to learn more about our services and how we can help with all your dry cleaning needs.
